Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. We cannot control and are not responsible for any duties/taxes applied to your package upon delivery.

You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country, please contact your local customs office for further information.

We send out all orders within 24 hrs on working days. Holidays and bank holidays might affect this time. When the order is shipped you receive a shipping confirmation e-mail with a tracking number.

Normally, it will takes 20-25 business days for Standard Shipping and 7-15 business days for Express Shipping. If it takes longer, please contact us and we’ll have a look at what might have happened.